Kalakunj is dedicated to upholding the highest standards of privacy protection for our valued customers. Our privacy policy is designed to ensure the confidentiality, security, and integrity of your personal information.
Below is a comprehensive overview of how we collect, use, and safeguard your data:
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Information Collection:
We collect limited personal information from our users, strictly on a voluntary basis. This information may include but is not limited to name, email address, shipping address, and customisation preferences. Rest assured, all data provided to us is treated with the utmost confidentiality and is utilized solely for the purpose of processing orders, providing customer support, and enhancing the overall user experience. -
Usage of Information:
The information collected is utilized exclusively for the aforementioned purposes. We do not sell, rent, or share your personal information with third parties for marketing or any other purposes without your explicit consent. -
Marketing Communication:
While we may retain minimal information for marketing purposes, such as email addresses or preferences, users have the option to opt out of receiving marketing communications at any time. To exercise this option, please contact our dedicated customer support team. -
Customization Process:
At Kalakunj, we take immense pride in offering customizable products tailored to our customers’ unique preferences. However, it is important to note that once an order progresses to the processing stage, no further modifications or customizations can be accommodated. We ensure that all customization requests are accurately implemented before this stage to guarantee your complete satisfaction with the final product. -
Returns and Refunds:
Kalakunj adheres to a stringent no-return and no-refund policy, except in cases of transit damage. In the unfortunate event that your package arrives damaged during transit, we offer complimentary replacements. To initiate this process, users must provide an unboxing video as proof of the damage incurred. -
Data Security:
We employ industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our infrastructure is continuously monitored and updated to ensure the highest level of data security at all times. -
Third-Party Services:
On certain occasions, we may utilize third-party services for analytics or marketing purposes. However, rest assured that these services adhere to stringent privacy standards and do not compromise the confidentiality of your personal data. -
Policy Updates:
Our privacy policy may undergo periodic updates to reflect changes in our practices, regulatory requirements, or technological advancements. Users will be promptly notified of any modifications via email or through our website.
Should you have any questions, concerns, or require further clarification regarding our privacy practices at Kalakunj, please do not hesitate to reach out to us. We value your trust and appreciate your continued support as we strive to deliver an unparalleled customer experience while safeguarding your privacy with the utmost diligence and integrity.
Thank you for choosing Kalakunj.